| FAQs |
The basic cases of the company
1. How big and how many employees are there in your company?
About 8,000 square metres and about 300 employees.
2. Have your employees ever been trained? What trainings?
Yes, all of them have been trained.The trainings include: training before work,
position function training, special work training, ideological and ethical training and
so on. Every month, we will make some detailed training plans and carry out them.
3. What is the percentage of employees in your developing department?
About 15%.
4. How will you plan and arrange your projects?
We specially establish a Mold Management Project Team, which will arrange the
producing period, take forward work in producing process, and provide
schedule reports regularly for our customers. In addiction, we appoint special
people to communicate technically with our customers.
5. What departments are there in your company?
Administrative Department, Quality Control department, Oversea Sales
department, Research and Develop department, Mold Making department,
Manufacturing department.
6. Which company have you served?
We have served many famous companies such as IBM, Canon, TCL, Midea,
PENTAX, Bushnell, Kamakura, YuDo, COOPER
Service and technology
1. What types of mold services can you provide?
Injection mold, die casting mold, blow mold, silica gel mold, rubber mold.
2. What special technologies do you have?
We have the following special technologies: products with internal/external thread,
cups with figure in surfaces, die casting, large production and post forming
mold with different materials.
3. What additional services can you provide?
Injection molding, zinc alloy/aluminium alloy die casting, production surface
painting and electroplating and so on.
4. What kind of production certifications can you provide?
We can provide RoHs, UL, CE, GS etc. certifications.
5. Do you have any after-sale services?
Of course, we have special staffs for after-sale service; they will
provide the solutions for the customers at the fist time.
Quotation-related question
1. What is the valid period for your quotation?
Generally about 2 weeks, but for the special material, it will be different
because of the large fluctuation of the market; the particular time will be marked
on the quotation sheet.
2. What are your terms of payment?
Pay 50% in advance as a deposit, 50% before delivery.
3. Whats your delivery manner?
FOB ShenZhen.
4. What kind of shipments do you have?
By sea or by air, it depends on our customers.
5. How do you pack the mold?
A special wooden packaging box with metal protection will be made to pack
the mold. And the mold will be specially treated against rust.
6. Who will pay the modification caused by the part changes?
By both parties through negotiation. In principle, the small changes are free,
but for the great ones, it should be defined by new quotation.
7. How is the express cost about sample assigned?
We will pay the express about the trial sample of the new order. But for express
caused by the part change, the cost will be counted on the quotation sheet,
If the cost is caused by the extra demands or the faults of the customer,the
customer should pay for it, and we will negotiate it with you in the mail. |
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胜宝达实业有限公司
